Privacy Policy
Privacy Policy
Effective Date: March 31, 2025
Website: https://integralair.ca
At Integral Air Furnace and Ventilation, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services and advertising.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
Name, phone number, and email address through website forms
Details about your furnace, duct, or ventilation needs when submitting service or quote requests
b) Automatically Collected Information
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referral source (e.g., Google search, Facebook ad, etc.)
This data is collected through cookies, tracking pixels, and standard website analytics tools.
2. Meta (Facebook/Instagram) Advertising
We use Meta advertising platforms—including Facebook and Instagram—to reach and retarget users with relevant content. These tools may collect data using:
Facebook Pixel
Conversion APIs
Custom Audiences and Lookalike Audiences
What is Collected:
Page visits
Button clicks (e.g., contact form submissions)
Contact information submitted through Meta lead forms
How We Use It:
To deliver relevant, location-specific ads
To measure ad performance
To better understand user behavior and improve our services
To learn more about how Meta uses data, please visit Facebook’s Data Policy.
3. How We Use Your Information
The information we collect is used to:
Respond to your inquiries and service requests
Schedule appointments and provide customer support
Improve the performance and functionality of our website
Serve and optimize advertising on Facebook, Instagram, and other platforms
Analyze website usage to enhance the customer experience
4. Sharing Your Information
We do not sell or rent your personal information. Your information may be shared only with trusted third parties who help us operate our website, manage customer relationships, or deliver targeted advertising. This includes platforms like Meta and website hosting providers.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance website functionality
Track visitor behavior and site usage
Support retargeting campaigns
You can control cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt-out of certain data collection activities (e.g., Facebook Pixel)
To exercise your rights or make a privacy-related request, please contact us:
📧 info@integralair.ca
📞 780-297-2729